Reply:discontent

Last post 8/15/2011 7:28:00 PM by Fábio 0 replies.
Post at: 8/15/2011 7:28:00 PM
Quote NoName reply:

Here is the policy:
Undelivered Order: http://faq.tinydeal.com/Default/Faq_Info/499

We have raised the written query to our post office. It takes more time to get the reply from post office.
 
If post office comfirms your item is lost, we will refund money to you or resend a good and new item to you as compensaction.

Please accept our sincere apologies for the inconvenience to you.


Apparently this policy does not help anything!
See the message I received:
------------------------------------------------------------------------------------------------------------------------------------------
Dear Fabio,
This is Miya, the representative of TinyDeal Customer Service. I am happy to assist you further queries.

We will refund you 30% to compensatory since it has Been long time, ok?


Truly yours,
Miya

------------------------------------------------------------------------------------------------------------------------------------------

The funny thing is that I have made many complaints and various periods of time (two months to claim, 3 months, 4 months ....)
And they speak it took a long time! This is absurd! I do not want the 30%, and now want nothing to do ... Just never buy or advise anyone to buy in tinydeal!
 
 

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