Forum Home Shipping Problem/Questions Reply:No refunds from tinydeal

Reply:No refunds from tinydeal

Last post 1/31/2012 8:11:10 PM by Marcus 0 replies.
Post at: 1/31/2012 8:11:10 PM
Quote Elise Zhang reply: Hello, thanks for your message.
Your order has already been sent.
There might be several reasons that you or your client did not receive it:
Orders during the Christmas and Chinese New year period takes much more time to arrive.
The package might have been held by the customs of your country, in this case you need to go to the customs to get it.
It also might be lost by the post office, we will contact the post to check it for you, if the post confirm the package has been lost, we would refund you.
If there is any other problem or question, please send an e-mail to
Best regards.

Dear, i´m not newbie in this business.
This order should be delivered 3 months ago. I´ve receiving the same answer from customer service for 2 months. 

I also buy a lot from dealextreme, focalprice, bestoffer, dinodirect e others. Sometimes we have a package lost on the way, but they resend or refund the money.
You have the worst customer service of them all.

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