Forum Home General Reply:Charging over USB cable

Reply:Charging over USB cable

Last post 7/14/2011 8:19:14 AM by Zorko 0 replies.
Post at: 7/14/2011 8:19:14 AM
Quote NoName reply:
Quote Zorko Dermeta reply:
Just to inform you that there was a problem with included USB cable, so after I found similar version, the battery started to charge,
and the device is working without any problems.

In any case, just so you know, my device was delivered without AC charger and with a malfunctioning USB cable.
Luckily this problem is solved.
Thank you.

Quote NoName reply:
 Could you please tell us some of your information for checking? For example, your email address, paypal address, order number, tracking number, anything is ok. We will check your order details more quicker with above information.

Please make sure that you have put the battery in the right directly.
And make sure that you have charged the battery correctly.
Please check the wall charger and USB cable, and battery, make sure the exactly the problem is.
You can check the battery; you can charge battery from pc with USB cable
We can send new charger or USB cable or battery to you if it is faulty
If the problem is still unsolved, please let us know and we will follow up and work together to solve it.
Thank you!

paypal address:, order300219000780418570

The product EIBOOK worked fine until i had to charge it, but i only got USB cabel, no AC adapter.

The battery is integrated in the device and i can't access it. I followed the instructions for charging the battery, so after i connected the usb cable to PC,
i ejected it and then left it to charge. After approximately 10 minutes the screen started to flash white and the device is now dead.

any suggestions?

 please try another usb cable or AC adapter
Please send the item to us with ALL the accessories. We give you an exchange after item back. It is better you can give us your tracking number for checking.
The return address: 
Jinman Zhang (980078), 031-111, Shennanzhong youju,Shenzhen,Guangdong 518031,China
Please do remember to write down your order id (300219000780418570), Item Model, and leave a note (your name/the matter) to tell us the details about the problem.
Truely yours,


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