Forum Home General Can't get the app to see the device, please help i

Can't get the app to see the device, please help i

Last post 9/10/2015 4:10:20 AM by Bradley Daniel 6 replies.
Post at: 9/10/2015 4:10:20 AM
Hi, I purchased 2 w5 GPS Kid Positioning smart watches. I went to my local AT&T wireless store and setup an account for 2 sim cards for them. I have installed the sim cards, and downloaded the SETracker app and registered with it. I can call the sim / watch phone numbers and they both ring and can talk back and forth from them. No matter what I try I can't get the app to see the devices, so I am stuck without being able to use them! Please this is an emergency situation for my children, this is why I ordered these! Please help!

Thank you!
-Brad
 

Post at: 9/12/2015 4:13:38 PM
https://www.youtube.com/watch?v=2xUtJTS8D_Q

password 123456

https://www.youtube.com/watch?v=h5IX2f3hWLw
 

Post at: 10/22/2015 8:53:00 AM
  • Mary
  • Mary
  • Member since 2018-01-19
Quote mitro reply: https://www.youtube.com/watch?v=2xUtJTS8D_Q

password 123456

https://www.youtube.com/watch?v=h5IX2f3hWLw

 I have the same Problem, it won't connect. I watchen both links, but did not help. 
 

Post at: 12/30/2015 4:41:56 AM
 have you been able to get the watch to respond? i am having teh same issue!

 

Post at: 1/5/2016 3:45:03 AM
 Did anyone ever get theirs to work. I need to know so I can return them if they do not work.
 

Post at: 2/16/2016 12:02:15 AM
  • Den
  • Den
  • Member since 2018-01-19
Quote jamie reply:  Did anyone ever get theirs to work. I need to know so I can return them if they do not work.

The only way for me to make it work - android app: https://play.google.com/store/apps/details?id=ru.asterium.asteriumapp.fresh
Tap "My trackers" in main menu, then add new one. But price is about $1.
 

Post at: 5/1/2016 9:33:05 AM
 Did you have any Luck? are you able to use the features in the app?
 

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