Forum Home Shipping Problem/Questions Probably package lost

Probably package lost

Last post 6/21/2011 6:54:20 PM by Sergey 1 replies.
Post at: 6/21/2011 6:54:20 PM
My order from 25 May has last record in tracking system from 7 June. No other records appeared. I did not receive package. Probably it is lost by Russian Mail system. I wrote message to service. To start investigation I need more information about sender, posting date, content description. I have no answer from service. Being unable start investigation I have only one choice - request total refund throgh PayPal.

Please answer to my e-mail from 17 Junу or I will open refund claim in PayPal.
 

Post at: 6/29/2011 9:37:18 PM

Sorry for the trouble, your order [336614001300919680]1x FLP-34169*#, we have sent out on 2011-5-20, tracking number is RC039396327HK.

  You can track this: (hongkong post  http://app3.hongkongpost.com/CGI/mt/enquiry.jsp )

Destination - Russian Federation

The item (RC039396327HK) left Hong Kong for its destination on 27-May-2011


This is the Russia postal links:http://www.russianpost.ru/portal/ru/home/postal/trackingpo/ http://www.russianpost.ru/rp/servise/en/home/otslejivanie

We will raise a written query to our post office about your item, and urge post office to deliver the parcel sooner. It may takes some time to get reply from post office. we appreciate your patience.
We will get back to you as soon as we get any information from post office. And if you receive your item during this period, please let us know.
Thanks.

 

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