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WHERE IS MY ORDER?

Last post 5/2/2012 5:33:52 PM by Kyriacos Kyriacou 2 replies.
Post at: 5/2/2012 5:33:52 PM
WAIT 60 DAYS IT S FRAUD

"This is Leean, the representative of TinyDeal Customer Service. It is my great honor to assist you further.
Sorry to keep you wait.
We have dispatched the following item 1130007742440000261769 to you on 2012-3-10."

"This is Leean, the representative of TinyDeal Customer Service. It is my great honor to assist you further.
Sorry for the inconvenience.
Please wait for more days. ..."

WHERE IS MY ORDER ? tinydeal IT S REAL TINY

 

Post at: 5/6/2012 11:18:09 PM
 2012/1/30 TinyDeal Co. Limited(xuxue)
Sorry to keep you wait.
We have dispatched the following item 641173002490805001 to you on 2011-12-21.
We will raise a written query to our post office about your item, and urge post office to deliver the parcel sooner. It may takes some time to get reply from post office. we appreciate your patience.
We will get back to you as soon as we get any information from post office. And if you receive your item during this period, please let us know.
Thanks.


2012/2/22 TinyDeal Direct (HYAN)
This is Miya, the representative of TinyDeal Customer Service. I am happy to assist you further.
Sorry for the inconvenience.
Please wait for more days. We have raised the written query to our post office. It takes more time to get the reply from post office.
If you have received the item, please inform us.
If post office comfirms your item is lost, we will refund money to you or resend a good and new item to you as compensation.
Please accept our sincere apologies for the inconvenience to you.


2012/3/20 TinyDeal Direct (XXH)
The parcel was sent to your country, generally it takes some time for the post office to complete the investigation and give us an outcome. We'll inform you once we get any news from the post office.


2012/3/21 TinyDeal Direct (HYAN)
This is Miya, the representative of TinyDeal Customer Service. I am happy to assist you further.
We will refund you 30% since we sent the items, ok?


2012/3/26 TinyDeal Direct (XXH)
Sorry for your inconvenience.
We are still keeping touch with our post office and have not got the reply from them.
But the Post office has not given us any reply yet.
The post office takes 2 month for them to solve out this problem generally.
We promise we'll follow up and solve out this problem.
Could you give us some more time and pay more patience and wait for more few days please?
Thanks for your understanding and patience.


2012/3/27 TinyDeal Direct (XXH)
This is Kelvin, the representative of TinyDeal Customer Service. I am happy to assist you further.
Could you accept a partial refund 20% first? And wait for some working days? We can refund you another money if post office confirm your item lost.
The item is on your way and it will be arrived soon, could you please return the money to us if you received your item?
Ok?
If you shall have any further question or your issue has not been well addressed, please don't hesitate to contact us again.
We will definitely solve the problem with you. Thank you for your understanding.


2012/4/20 TinyDeal Direct (YMH)
This is Leean, the representative of TinyDeal Customer Service. It is my great honor to assist you further.
Sorry, post office has not comfirm the items are lost, so we can not get any compensation from post office,
We agree to refund 50% to you from our own money , OK ?
If you have any question, please feel free to contact us,
Hope to bring you happy buying experience in our cooperation .


2012-04-28 05:17:57
Dear Sir or Madam,
I started my own investigation. My post office sent official request to your post office about RA266658456CN by my claim. The official answer of your post office is the item was returned to the sender due to incorrect address. See attached pdf.



2012/4/28 TinyDeal Direct
This is Grace,the representative of TinyDeal Customer Service. I am happy to assist you further.
We will go to our post office to check.
When we get the package back, we will send you email to inform you.
Thank you so much and best regards. :)
Truely yours,
Grace
 

Post at: 5/7/2012 5:27:00 PM
Hello, thanks for your message.
We are really sorry to hear that you still not receive your order.
I have checked for you that your order has been sent by HongKong Post non-registered airmail.
Generally, it takes much more time than the registered airmail.
Sometimes it may take up to 3 months for the package to arrive.
So we really appreciate if you could be patient for a few more days.
In the meanwhile, we have contacted the post for you, we would get back to you as soon as we receive a reply.
Thanks for your undersatnding.
Best regards,
Elise
TinyDeal.com
Hope you will enjoy your purchase on TinyDeal. Best regards, Elise TinyDeal.com
 

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