Forum Home Tablet PC/Laptop Customer Service

Customer Service

Last post 3/25/2012 10:36:48 AM by Neil Okrent 1 replies.
Post at: 3/25/2012 10:36:48 AM
  • Neil
  • Neil
  • Member since 2018-01-17
Please do not buy anything from this company!
They do not care about the customer.
Even when they agree that a product is defective and you send it back they will not credit your account,

This company is just out to steal from us.

They do not respond to emails. You cant even get an email to send even when you give the order number. It says it is not numeric and thus wont send.

They have not bothered to solve my problem now for over 4 months


Post at: 7/20/2012 4:21:55 AM
i live in the uk scotland to be exact and have been buying here for about a year now and every thing i have ordered has been fine the customer service has been fine to. i have never had to speak to them about a defective item but they contacted me to let me know my item was out of stock to offer me a different item.
i came here after buying from dx for many years and all in all TD is better
1.they ship faster
2.they tell you the manufacturers cpu speed and the actual speed for tablets most places dont + they also do this for the ram aswell so you know what you are buying before it gets to you and you find that the description was cack!
4.they should give me a job in pr! lol

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