Forum Home Shipping Problem/Questions 3 months+ butnot delivered yet

3 months+ butnot delivered yet

Last post 2/9/2012 3:43:53 AM by Serhiy Gaiteniuk 2 replies.
Post at: 2/9/2012 3:43:53 AM
My Order No. is 575626002247482121. I paid for it on Novermber 12. They say it was shipped on 16th of Nov. I don't get it so far. Is there any way to receive it or get money back? If you lost it, why don't you re-ship it? Is it a good service? I doubt.
 

Post at: 2/9/2012 5:54:41 PM
Hello, thanks for your message.
I've checked for your that your order has been sent on 2011-11-18, we are sorry that you still not receive it.
As the orders during the Christmas and Chinese new year period take much more time for the delivery, we really appreciate that you can be more patient.
We believe that you can receive your order, although it has been delayed.
Thanks a lot for your understanding.
Best regards,
TinyDeal.com
Hope you will enjoy your purchase on TinyDeal. Best regards, Elise TinyDeal.com
 

Post at: 2/12/2012 3:05:57 AM
Quote Elise Zhang reply: Hello, thanks for your message.
I've checked for your that your order has been sent on 2011-11-18, we are sorry that you still not receive it.
As the orders during the Christmas and Chinese new year period take much more time for the delivery, we really appreciate that you can be more patient.
We believe that you can receive your order, although it has been delayed.
Thanks a lot for your understanding.
Best regards,
TinyDeal.com

 How long sould I wait more? How and when do both of us become sure that the order is lost or something?
 

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